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Employee Benefit Election & Change Form
For ACA-compliant groups with 1 to 50 employees
Race/Ethnicity and Language
We want to make sure that all our members get the best care possible. We would like you to tell us your racial/ethnic background so that we can review the treatment that you and our other members receive. This allows us to ensure that everyone gets the highest quality of care. We also would like to know in which language you feel most comfortable speaking with your doctor or nurse and in which language you feel most comfortable reading about your health information. See below for the race/ethnicity and language codes for use in section II.
Nondiscrimination Notice
UPMC Health Plan* complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression. UPMC Health Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression.
UPMC Health Plan provides free aids and services to people with disabilities so that they can communicate effectively with us. Aids and services may include:
- Qualified sign language interpreters.
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
UPMC Health Plan provides free language services to people whose primary language is not English. Language services may include:
- Qualified interpreters.
- Information written in other languages.
If you need these services, contact the Member Services phone number listed on the back of your member ID card.
If you believe that UPMC Health Plan has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression, you can file a complaint with:
PO Box 2939
Pittsburgh, PA 15230-2939
Fax: 1-412-454-7920
Email: HealthPlanCompliance@umpc.edu
You can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019. TTY/TDD users should call 1-800-537-7697.
Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.
Translation Services
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-869-7228 (TTY: 711).
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-855-869-7228 (TTY:711)。
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-855-869-7228 (TTY: 711).
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-855-869-7228 (телетайп: 711).
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-855-869-7228 (TTY: 711).
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-855-869-7228 (TTY: 711)번으로 전화해 주십시오.
ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-855-869-7228 (TTY: 711).
.(711 :رقم هاتف الصم والبكم)
ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-855-869-7228 (ATS: 711).
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-855-869-7228 (TTY: 711).
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન ્કરો 1-855-869-7228 (TTY: 711).
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-855-869-7228 (TTY: 711).
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-855-869-7228 (TTY: 711).
សម្គាល់៖ ប្រសិនប្រើអ្នកនិយាយភាសាខ្មែរ បយើងម្នផ្ដល់បសវាជំនួយខផ្នកភាសាបោយមិនគិតថ្លៃ។ សូមទូរស័ព្ទបៅបល្ 1-855-869-7228 (TTY: 711)។
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-855-869-7228 (TTY: 711).